Defective Items: If you or your customer received a defective item, you may return it within 30 days from receipt of delivery. You will need to contact our Customer Service department at firstname.lastname@example.org. In the body of the message, please reference the item number, order number and explain the defect on the item.
Or, have you had the experience of purchasing a sex toy, wait about a week or so for it to arrive, and it is defective? There are also situations when vibrators that do work just won't turn off! You have to actually remove the batteries for it to shut down!
If you believe your item is defective and it has been in your possession for 30 days or more, you may be eligible for a replacement by the manufacturer. Before getting started, be sure to determine that your item is covered by a manufacturer's warranty.
Sort by: best. level 1. IRONM-2000. · 9m. Not sure sex toys have warranties. Unless it was in the package. 2. r/SexToys. A place to discuss and ask questions about adult sex toys.
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As you know sex toys come in touch with human fluids and that's why they are risky for sexually transmitted diseases. So there should be some standards about returning used undefected sex toys. It should be totaly common sense that you can not return them, but because some people want to return them, and ebay allow this and force us to accept them back.
If a toy stops working properly within fourteen days of purchase (or within the manufacturer’s warranty period where applicable), please take the following steps before bringing it back: Clean the toy throughly with a cleaner or warm water and mild soap.
Returns can take up to 10 business days from the US (excluding weekends and public holidays) to arrive at our warehouse. Any refund will automatically be issued to the payment method you used to place the original order. This typically takes 5-10 business days (excluding weekends and public holidays), dependent on your bank/card issuer.
A: Because of the intimate nature of the items we sell, we are unable to return or exchange purchased toys and products unless defective. This is for the health, safety and peace of mind of our customers.
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